Testimonials


Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.


 6 Testimonials (1-6 shown)

“Excellent service with our Hino! They were very prompt and kept me up to date with all the things we needed for our 338. Thank You!”

By: Cheryl     Methuen, MA

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five out of five

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Parts:

five out of five

“Thought Rick ( service Manager ) helped diagnose problem .with truck accurately and got work done Quickly. Rick definetly knows trucks.
Mike Meehan”

By: michael    salisbury, MA

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“Ever since switching to general from liberty meeting with Matt,Rick,and Ben North Star is very happy with the service they provide.Rick has gone above and beyond to help us with some issues (king pins) that were not do to them and us not having to pay the full amount. I would highly recommend General to any one that I come across looking to have service done.”

By: david    somerville, MA

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Purchase:

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Service:

five out of five

Finance and Insurance:

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Accessories:

five out of five

Parts:

five out of five

“PARTS DEPT GROUP ARE VERY KNOWLEDGABLE AND HELPFUL. GREAT TEAM TO WORK WITH.”

By: Anonymous    DANVERS, MA

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five out of five

Parts:

five out of five

“I’m extremely pleased with the service departmant. They got my truck right in and determined the problem right away. They told me when the part would be in and I had the truck back the same day they got the part. I have not had much luck with dealerships but General Truck Center has won my choice of which dealership I will be sending my Hino to for service. They are extremely pleasant do.deal with and have great customer service. Thanks again!!!!!!”

By: Thomas    Woburn, MA

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Service:

five out of five

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five out of five

“I recently purchased a used NPR from you guys at general truck. I am especially pleased with the service department. They took care of everything without hesitation.

I have had first hand experience of dealership service departments trying to take advantage of me just to make a quick buck. I am happy to say I will take the drive to work with general truck in the future.

Its great to find a dealership that is still interested in building a customer relationship”


By: Andrew     Belmont, MA

Overall Rating:

starstarstarstar

Purchase:

four out of five

Sales:

four out of five

Service:

four out of five

Finance and Insurance:

four out of five

Accessories:

N/A

Parts:

N/A

6 Testimonials (1-6 shown)